Frequently Asked Questions
Pricing
You can change your shipping address up to one hour after placing the order. We are unable to make any changes after this time-frame due to the automated nature of our fulfilment. If your package was shipped via FedEx or UPS you can request a redirect, although this may cause you to incur an additional fee. MIIM.MIIC is not responsible for mis-delivered packages if the wrong shipping address is entered when the order is placed, and we're unable to make changes on our end after shipment.
If you need to change a shipping address after an order has been placed please reach out to FedEx or USPS to facilitate your request.
The customer service is available during business hours, from 9AM to 5PM EST (weekday and weekend). If you send an email outside these hours, your request will be processed the following day.
Shipping costs $12.95 if you order 1 or 2 fragrances.
Shipping is free when you buy 3, 4 or 5 fragrances.
By eliminating unnecessary packaging, advertising and prestige pricing that designer brands do, we managed to focus all our efforts on the quality of the fragrance and on delivering the exact same luxury scent, for a fraction of the price. For more information about our pricing check the transparent pricing section.
Our fragrances are formulated with a high-end blend of natural and synthetic components for a product that performs.
They are made without preservatives, phthalates, parabens, formaldehydes or endocrine-disrupting ingredients (amongst others).
We follow the highest standards across the industry for clean fragrance, and our fragrances are formulated to exclude a comprehensive set of ingredients that do not meet these standards.
Returns
Returns are always free. You can return any items that you don’t like within 30 days after shipping and we will refund you the full price. Nevertheless, we don't refund the shipping costs (if you order less than 3 products, otherwise it's free).
If you want to return or exchange your item/s,send us an email at concierge@miimmiic.com and we can start the process.
Please note that a picture of the item is required for a return to be authorized (this step is included in the return request procedure).
Shipping
We ship anywhere in the Continental U.S.
Currently, we do not ship internationally, including Canada, Hawaii and Alaska.
We do not deliver to PO boxes or to American Overseas Territories.
All products are shipped from Miami Florida
The Products
Our fragrances are supreme quality duplications of the high end, niche fragrances you love. They are all made with 20% fragrance oil making them true Eau de Parfums and in some cases last longer than the originals. Because of our unique distribution model, we are able to offer these amazing formulas at significantly lower prices.
With average use, a 50ml bottle should last 2 months
NO WAY! We are happy to report that all of our fragrances are cruelty free. We are also free of parabens, phthalates, Sodium Laurel Sulfate and mineral oil.